Users reported Wednesday that they were having trouble accessing a number of Meta’s social media apps, including Facebook, Instagram, Threads and Messenger, according to trouble tracking service Downdetector.
According to Down Detector, reports of power outages from cities across the United States began around 1 p.m. ET. Facebook and Instagram users said they were having difficulty accessing apps and websites, while Messenger users said they were having trouble logging into the service and sending messages.
“We are aware that technical issues are impacting access to the app for some users. We are working to get things back to normal as quickly as possible and apologize for any inconvenience.” a Mehta spokesperson earlier told CBS News. afternoon.
A few hours later, at 5:26 p.m. ET, Meta announced that a resolution to the issue was near.
The company posted on X’s account: “Thank you for your patience! We are 99% of the way to our destination. We are making final checks. We apologize to those affected by the outage.”
Peak power outage time. Tens of thousands of users of the social media app have reported problems to Downdetector, and as of 1:30 p.m. ET, there were about 90,000 reports of problems with Facebook. Some Facebook users said that although they could access the site, they were unable to post or “like” other users’ posts.
“Meta services, including Facebook and Instagram, are currently experiencing an ongoing outage that began at approximately 17:55 UTC,” tech services company Cisco ThousandEyes wrote on Wednesday afternoon. “ThousandEyes is detecting internal server errors and timeouts. This may indicate an issue with Meta’s backend services. Network connectivity to Meta’s frontend web servers is not affected.”
As of 2:45 p.m., thousands of users of Meta’s app were still reporting problems accessing the service, but the number of reports had decreased by late afternoon. As of 4:20 p.m. ET, Downdetector for Facebook had approximately 4,000 outage reports.
According to Downdetector, WhatsApp users are also reporting issues with sending messages. WhatsApp is a popular service outside the United States for calling other users of the service, but users in countries such as Argentina and Brazil have reported problems.
Power outages continue Wednesday widespread problem More than 500,000 users reported widespread issues using Meta’s app in March, including being forced to close from the social media platform and being unable to log back in. At the time, Meta blamed an unspecified “technical issue” that caused problems for users. user.
