Casely Recalls 429,200 Portable Phone Chargers Due to Safety Concerns
The U.S. Consumer Product Safety Commission (CPSC) has announced a recall of approximately 429,200 wireless portable phone chargers produced by Casely. This action comes after numerous reports indicating that the chargers’ lithium-ion batteries may overheat, expand, or even catch fire during use.
Safety Issues Reported
Consumer feedback has flagged at least 51 instances where the chargers overheated, with some cases resulting in minor burn injuries—six in total. The CPSC’s notice emphasizes the urgency of these safety concerns, particularly as some power banks ignited while users were charging their phones.
Details of the Recalled Product
The recall specifically targets the Casely Power Pods 5000mAh portable MagSafe wireless phone charger, identified by model number E33A. Manufactured in China, these chargers come in various colors and designs and were sold online through platforms including Amazon and the company’s official website between March 2022 and September 2024, with prices ranging from $30 to $70.
Consumer Guidance and Next Steps
Individuals who possess the recalled chargers are advised to cease usage immediately for safety reasons. Casely is facilitating replacements at no cost. Notably, consumers do not need to provide proof of purchase to request a replacement.
To initiate the replacement process, affected consumers can visit Casely’s official website where a dedicated form must be completed. Additional steps may include uploading photographs of the charger being returned.
Responsible Disposal of Lithium-Ion Batteries
Due to the flammable nature of lithium-ion batteries, proper disposal is crucial. The CPSC warns against discarding these batteries in regular trash or recycling bins. It is recommended that consumers consult local household hazardous waste collection centers for guidance on appropriate disposal methods.
Contact Information
For further assistance, consumers can reach Casely at:
- Phone: 888-964-9331 (Monday to Friday, 9 a.m. to 5 p.m. EST)
- Email: re****@*******ly.com
- Website: Casely Recall Information
Consumers encountering difficulties with the replacement process or facing non-responsiveness from the company can report their concerns to the CPSC via their online form.
Source: U.S. Consumer Product Safety Commission
This article has been compiled to ensure consumer safety and awareness regarding the recalled Casely wireless portable phone chargers.