BizPros combines creativity, strategy, and automation to transform patient engagement through Voice AI technology.
In a world where technology is transforming every industry, medical and aesthetic clinics are still grappling with one of the most basic, yet crucial, challenges: missed calls. Imagine a potential patient calling in to schedule an appointment, only to be greeted by silence or an unanswered voicemail. It happens every day, and for many clinics, it’s a recurring problem that directly impacts their revenue and growth. This was the frustration that sparked the creation of BizPros, a Business Promotion Agency that’s using innovative Voice AI to solve the problem of missed calls and unanswered messages, ultimately turning them into booked appointments and real revenue.
The Genesis of BizPros: From Frustration to Innovation
The story of BizPros begins with Yael Kimelman, a former lifestyle blogger who spent years helping small businesses find their voice online. One day, while trying to book a cosmetic consultation, Yael encountered a problem that many patients and clinic owners know all too well: she called three different clinics, left voicemails, and never received a call back. This frustrating experience sparked an idea, what if technology could help businesses become more human, not less?
Yael shared her thoughts with Tom Kaplan, a marketing and technology strategist with over a decade of experience building automation systems in high-demand industries like real estate. Together, they founded BizPros, a company that blends creativity, strategy, and cutting-edge automation to help medical and aesthetic clinics never miss another opportunity.
The mission wasn’t just about efficiency; it was about empathy. They wanted every clinic to feel like a warm, welcoming environment, even after hours. With their Voice AI technology, BizPros is able to give clinics a virtual receptionist and follow-up assistant that answers calls, engages in natural dialogue, and books appointments 24/7, just like a trained human would. The goal was simple: to bridge the gap between technology and the human connection that patients crave.
Award Recognition: Best Voice AI Company in the US of 2025
BizPros’ innovative approach and groundbreaking Voice AI technology have earned them prestigious recognition. Recently, BizPros was recognized as the “Best Voice AI Company in the US of 2025” by the esteemed Evergreen Awards. This award celebrates BizPros for its outstanding contribution to the industry, highlighting its excellence in patient engagement through advanced Voice AI solutions.
To learn more about this recognition, visit the award page here.
A New Era of Clinic Communication: Turning Missed Opportunities into Success
Too many clinics spend vast amounts of money on ads, but still lose potential patients because their phones aren’t answered. BizPros recognized that the real problem isn’t a lack of leads, but a lack of response. Without an efficient, human-like communication system in place, clinics were missing out on valuable opportunities. BizPros’ Voice AI addresses this by answering every call, following up with leads instantly, and engaging in conversations that feel personal and natural.
What sets BizPros apart from other marketing agencies is their focus on what happens after the lead is generated. While other companies focus on driving traffic or capturing forms, BizPros ensures that every lead is nurtured and converted. Their Voice AI technology isn’t just another automated system, it’s a sophisticated tool that speaks the clinic’s language, responds to patient inquiries, and even handles after-hours calls with empathy and precision.
Unlike generic call centers or chatbots, BizPros’ Voice AI is custom-trained for each clinic, mirroring their tone, language, and values. This personalized approach ensures that patients feel heard and cared for, even when the clinic’s team isn’t available to answer the phone.
Empathy Meets Automation: The Philosophy Behind BizPros
While Voice AI may sound like a technical solution, the driving force behind BizPros is a philosophy that combines empathy with automation. The company’s founders, Yael and Tom, are dedicated to ensuring that technology works in harmony with the human elements of care and connection.
BizPros’ technology is designed to do just that. It’s not just about automating mundane tasks, it’s about creating meaningful interactions that drive real business growth. By automating the follow-up process, BizPros helps clinics turn missed calls into opportunities for patient engagement and appointment scheduling.
The Business Impact: Growing Clinics Smarter and More Efficiently
The results speak for themselves. Clinics that implement BizPros’ Voice AI technology experience a dramatic reduction in missed calls and a significant boost in patient engagement. The technology works around the clock, ensuring that no call goes unanswered and no lead falls through the cracks. As a result, clinics see an increase in booked appointments and overall revenue, allowing them to focus more on patient care and less on chasing leads.
One of the key differentiators of BizPros is its seamless integration of AI with human-like interaction. Many other AI solutions can feel robotic or impersonal, but BizPros has fine-tuned its system to ensure that every conversation feels warm, welcoming, and natural. The Voice AI system doesn’t just answer the phone; it listens, engages, and builds rapport with patients, just like a real receptionist.
BizPros’ clients appreciate this blend of creativity and technology. The Voice AI system is an extension of the clinic’s team, working tirelessly to respond to patients and ensure that every opportunity is maximized. For clinics that want to grow efficiently and effortlessly, BizPros offers a new standard of communication that helps them stay ahead of the competition.
What’s Next for BizPros: A Continued Commitment to Innovation
As BizPros continues to grow, the company remains committed to improving its Voice AI technology and expanding its offerings. Yael and Tom’s vision is to create a world where clinics can focus on what they do best, providing exceptional care, while BizPros handles the communication side of things.
Their next step is to refine the system even further, making it smarter, more intuitive, and even more personalized. By continually innovating and listening to client feedback, BizPros aims to ensure that its Voice AI remains at the forefront of the industry and continues to help clinics grow smarter and more efficiently.
Ready to Never Miss a Call Again?
If you’re ready to take your clinic’s communication to the next level, BizPros is here to help. Their Voice AI technology is the future of patient engagement, ensuring that every call, text, and message is handled with the same warmth and professionalism you’d expect from your team. With BizPros, you’ll never miss another opportunity, and you’ll be able to focus on what matters most: providing exceptional care to your patients.
Visit BizPros to learn more and discover how Voice AI can transform your clinic’s communication strategy.
